Office Manager

Recruiter
Salcura Natural Skin Therapy
Location
England
Salary
Competitive
Posted
29 Jul 2017
Expires
26 Aug 2017
Contract Type
Freelance


Salcura Natural Skin Therapy is a British skincare brand that focuses on creating high quality natural products for people looking to enjoy a healthy looking and great feeling skin. We specialise in creating effective solutions for people suffering from dry to severely dry & sensitive skin. Our products are also suitable for anyone with eczema, dermatitis, psoriasis and other skin allergies.

Founded over 10 years ago by biomedical research scientist Dr Martin Schiele, Salcura started life in a laboratory during a study into ways in which natural ingredient-led formulations can help problem skin conditions. Here at Salcura, we don't take the 'essence' of natural ingredients???we embrace them wholeheartedly. We are passionate about ingredients with strong scientific grounding and a proven track record in delivering results when it comes to dealing with both symptoms and causes of common skin ailments.

We pride ourselves on exemplary consumer support and an ethical approach to doing business. Salcura has now grown to a multi-million pound turnover international operation whilst retaining the ethics expected of a grounded family run business.

A new position has become available after a restructure of the organisation. We will be opening our new Sales & Marketing Office in Putney, London mid August and are looking for an Office Manager to support the team in a wide variety of tasks.

Responsibilities:

- Customer Service; this includes inbound and outbound emails and calls from/to both direct customers (B2C) as well as our trade customers (B2B).

- Order processing; ensure accurate management of the entire order processing system, taking the order, putting the order on our Sage system and ensuring our order fulfilment partner ships the order correctly.

- Accountancy support; sending invoices and statements to trade customers, chasing debtors, manage relationship with our credit control partner.

- Any additional administrative activities that are required. This may include purchasing, marketing, booking travel, etc.

Requirements:

- Previous experience in above mentioned responsibilities desired, but not a must.

- Great communication skills both verbal and written.

- Great organisational skills.

- Willingness to learn

- Good work ethic

- Attentional to detail

- Self motivated and pro-active

- Fluent in English, written and verbal