PA - Real Estate

4 days left

Recruiter
Gowling WLG
Location
Birmingham
Salary
Competitive
Posted
28 Jul 2017
Expires
25 Aug 2017
Contract Type
Freelance

About Gowling WLG

Gowling WLG is an international law firm created by Gowlings, a leading Canadian law firm, and Wragge Lawrence Graham & Co (WLG), a leading UK-based international law firm. We built Gowling WLG to provide clients with legal services at home and around the world, and to help you succeed no matter how challenging the circumstances.

Main Purpose of the Job

A position has arisen at PA level within the Real Estate Group, to provide secretarial and administrative support.

Providing fee earners with the administrative support needed to provide seamless legal services to clients. Be proactively involved in all aspects of the management and execution of their fee earners' day-to-day workload by providing exceptional and proactive administrative support. Act as workflow manager for other support services including delegating and supervising the completion of document production, file management and copying/scanning work.

Main Duties and Responsibilities

  • Manage diaries, ensuring they are up to date and reminding fee earners of meetings etc on a daily basis. Ensure critical date diaries are up to date and circulate to team.
  • Arrange meetings, book conference rooms, refreshments, check rooms prior to meetings etc and liaise with other attendees, both internal and external.
  • Coordinate travel arrangements in the UK and internationally, book and confirm reservations and deal with related details/papers/itineraries.
  • Arrange photocopying, printing, organising couriers, sending out of letters, etc.
  • Arrange for files to be opened and closed, supervise general filing, e-filing, scanning requirements and record keeping.

Communication

  • Take internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner. Ensure that all client-related correspondence is passed on to the appropriate fee earner and follow up to ensure that matters are dealt with proactively if the relevant person is out of the office.
  • Monitor post and/or emails and deal with as appropriate. Respond to routine queries using own initiative.

Document Production

  • Coordinate correspondence, attachments, documents, reports, presentations, etc produced by the DPC team before they are passed to the relevant fee earner for approval/sign off and undertake basic/minor amendments where appropriate.
  • Type short correspondence and emails when required.
  • Produce and maintain Excel spreadsheets as required.

Financial

  • Coordinate the billing process and assist fee earners in the billing and credit control process by liaising with the fee earner and accounts and to produce financial/time reports through the system. Be aware of any service level agreements or arrangements with clients requiring bespoke billing information.
  • Be competent in the delivery of more complex client reporting as and when required.

Team Duties

  • Assist others in the Group whenever there is spare capacity.
  • Pick up telephone calls for colleagues when they are away from their desk.
  • Work effectively with other legal Groups and support departments as required.
  • Seek out opportunities to pass on knowledge to colleagues.
  • Any other relevant duties as reasonably requested by fee earners or Group Support Manager, Practice Co-Ordinator or a person of an appropriate seniority.

Communication

  • Take internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner. Ensure that all client-related correspondence is passed on to the appropriate fee earner and follow up to ensure that matters are dealt with proactively if the relevant person is out of the office.
  • Monitor post and/or emails and deal with as appropriate. Respond to routine queries using own initiative.
  • Manage outbound correspondence with supporting documentation.

Document Production

  • Coordinate correspondence, attachments, documents, reports, presentations, etc produced by the DPC team before they are passed to the relevant fee earner for approval/sign off and undertake basic/minor amendments where appropriate.
  • Type short correspondence and emails when required.

Financial

  • Coordinate the billing process and assist fee earners in the billing and credit control process by liaising with the fee earner and accounts and to produce financial/time reports through the system. Be aware of any service level agreements or arrangements with clients requiring bespoke billing information.
  • Be competent in the delivery of more complex client reporting as and when required.

Team Duties

  • Assist others in the Group whenever there is spare capacity.
  • Pick up telephone calls for colleagues when they are away from their desk.
  • Work effectively with other legal Groups and support departments as required.

Key skills and experience

  • Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
  • Excellent telephone manner. Confidence to deal with routine client queries and take the necessary action in the absence of fee earners.
  • Excellent communication, organisational and team skills.

Equal Opportunities

Gowling WLG is committed both to promoting equality and diversity in the firm and to Equal Opportunities in employment. The firm believes in equality of opportunity regardless of race or racial group (including colour, nationality, ethnicity, national origins), religion, caste or belief, age, disability, gender, gender identity, gender reassignment, sexual orientation, marriage and civil partnerships, surrogacy, adoption and parental rights. This also includes any incidents of perceptive or associative discrimination and harassment.