Pricing Administrator

Leicester Commercial
£19400 per annum
03 Aug 2017
19 Aug 2017
Job Title: Administrator (Pricing/ Rebates) Salary: £19,400 Benefits: 32 days holiday, parking, PMI, annual bonus Location: Leicester Contract Type: Permanent Hours: 8am - 5pm The Role To answer incoming calls to the customer service centre quickly, politely and professionally Handling verbal and written enquiries efficiently, effectively, politely and accurately to maximise all opportunities including the promotion of branded products To receive and process customer's quotations, identify any errors to avoid adverse impact on monthly revenue. Creation of all required rebate agreements and payments processed within agreed commercial timelines to meet customer needs. Implement prices and rebates ensuring the highest accuracy and attention to detail to avoid unexpected movement within the ASP. Adherence to company pricing policy Compliance with company cash sale policy Handling of customer invoice queries in line with administration procedure Ensure timely production of relevant reports as required by customers Handling of customer complaints in line with administration procedure Maintenance of customer master data in all cementitious commercial systems Link with the area teams and relevant external departments to ensure high level of customer service is maintained, including working within other areas should the need arise Essential: `` Good level of commitment to customer service and satisfaction `` Excellent communication skills `` Proven track record as a team worker `` Good working knowledge of Microsoft Excel Desirable: `` Working knowledge of SAP `` Knowledge of construction industry and products `` Knowledge of accounts, sales and finance processes