Process and Continuous Improvement Manager

SF Group
£55k per year
04 Aug 2017
16 Aug 2017
An exciting new opportunity has arisen for a Process and Continuous Improvement Manager to join a leading Retail provider based in Lichfield . This role offers a competitive salary of up to £55,000 . The purpose of the role is to lead process architecture and modelling across the society, developing a process approach and methodology that aligns with strategic priorities and business capabilities and to play a lead role in raising the awareness of process analysis and continuous improvement across the society. As the Process and Continuous Improvement Manager, you will: Define and deliver the process architecture approach and methodology, including BPMN and SIPOC models Capture of tactical and strategic goals ensuring traceability through the organisational design Define all end-to-end strategic, core and support processes identifying all interactions and hand-offs Work with stakeholders to identify and make recommendations for business change and process improvement Capture relationships between roles, capabilities and organisational design and map metrics to provide on-going governance and ensure these are reflected in other documents as required Define and manage a continuous improvement methodology and approach and ensure this is implemented throughout the society Identify, define and manage continuous improvement projects Work with the IS team to identify and implement system improvements which support identified process efficiencies Develop and manage the process dictionary Define and implement the knowledge management approach and systems for the Society Develop scenarios to support business and process change and facilitate workshops with stakeholders and colleagues to embed new ways of working Ensure personal understanding of innovations and developments with process architecture You will need significant experience of process modelling using a variety of tools and techniques, including SIPOC, BPMN and Visio, experience of lean methodology, project delivery within transformation and change frameworks and experience of process modelling in a retail environment. If interested, please apply. Contact- Jessie Swinfield This job was originally posted as