Internal Sales Executive

Forward Assist Recruitment Limited
26000 OTE
05 Aug 2017
17 Aug 2017
The leading global business services provider who has operations in close to 40 countries with a fleet of approximately 303,000 units. Within the UK they operate a network of around 47 branches and depots locations where accommodation and storage units are prepared for rental or sale and are refurbished as required. PURPOSE Dealing with incoming enquiries by phone, email or fax from existing and new customers. Converting hire and sale enquiries into orders. Managing regional customer accounts Reporting structure Working within an Internal Sales Team in the office, taking incoming sales enquiries from customers and converting to an order. Promoting company products and services to both new and existing customers via outbound calls. Account managing regional customers. Main responsibilities Actively promote Hire products via the telephone. Generating sales opportunities to sign up SME accounts below a value of £9,000 per year. Dealing with incoming enquiries from existing clients and prospects by phone, email or fax. Plan and prioritise customer/prospect contacts to sure achievement of agreed sales targets. Managing regional customer accounts, and building professional working relationships to ensure generation of future sales. Closing down lost enquiries effectively. Handling and processing inbound hire and sale enquiries and ensuring conversion rate at first call meets set conversion targets. Target and bring on board SME company accounts to further enhance client base. Provide customers with best-fit accommodation solutions based on current and future requirements. Maintain the required volume of outbound calls and maintain agreed standards of response rates on incoming calls. Contribute towards achievement of Division EBITDA targets by way of meeting and/or exceeding set targets, objectives and expectations. Promoting all product ranges and services to maximise client spend. Job experience & skills requirements Work Experience Ability to work in an operational/functional matrix organisation Must be methodical and organized, and work to high quality standards both as part of a team, and when working individually Previous experience in a telesales role or sales oriented environment where customer contact is regular Customer Focus Used to working in a busy environment and operating as a team member and using own initiative to solve problems. Skills and Personal Characteristics To work in a team and show the ability to demonstrate initiative Demonstrates effective communication both in writing and on the phone Professional and friendly telephone manner Excellent communication skills Ability to successfully close sales over the phone Objection handling within a sales environment Customer relationship building with prospective and existing customers Effectively prioritises on a daily basis to ensure that targets are achieved Motivated to achieve sales targets and possesses the tenacity to succeed High level of drive, energy and initiative; proactive, focused, and committed Good team player Strong work ethic; self starter; results orientated The ability to plan, prioritise, anticipate and reactive positively Can work under pressure

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