Travel Industry Administrator

Recruiter
Burton Commercial
Location
Burton-on-Trent
Salary
£19000 per annum
Posted
09 Aug 2017
Expires
16 Aug 2017
My client is currently recruiting for a Travel Industry Administrator. They are looking for someone who has experience of working within the Travel Industry. This is a full-time permanent position and will suit someone who has good office or travel related experience and is seeking to build on this. The hours of work are: Monday to Friday. 09:00 to 17:30 with an hour for lunch. Main Responsibilities • Emailing suppliers to confirm tours/Tour Managers/split groups/transfer guides/ local guides and visits • Checking client itineraries, flight sheets and client lists • Checking all correct bookings required are in place • Completing programme sheets for each cruise, including details of bookings and timings • Sending relevant e-mails • Booking additional hotel nights/flights and transport for TMs where necessary • Ensuring any payments for suppliers have been processed with Finance Department • Managing quoted and predicted costs per cruise and logging onto a spreadsheet • Dealing with feedback • Providing 24 hour support for TMs and clients, in 1 week blocks for approximately, but not limited to, 4 weeks per year, agreed on a rota basis • Problem-solving in the event of coach breakdown, water level problems, flight delays, lost tickets, etc. • Providing support and information to Tour Managers • Answering queries from Reservations Department and clients regarding cruise and excursion timings and content • Assisting in the setting up of new cruises, including sourcing local guides, researching entrance fees and obtaining information and maps • Scanning, photocopying and other general office duties • Keeping systems up to date with cruise/guide details If you are interested in this role, please apply online Or call 01283 512225 and speak with Jessica This job was originally posted as www.totaljobs.com/job/75148976