Care Management Officer

Recruiter
A & A,
Location
Leicester
Salary
£11 per hour
Posted
10 Aug 2017
Expires
16 Aug 2017
Templine Employment Agency are looking to recruit an experienced Care Management Officer with a client based in Leicester City Centre. The successful candidate will be required to undergo an Enhanced DBS check (this will cost £56.00 and is payable by the applicant). Assignment Duration: long term, temporary Working Hours: 08:30 - 17:30 (37 hours per week) Pay Rate: £11.00 per hour Our client require a Care Management Officer to work in a busy social work team. The team receive referrals for adults 18 who may have care and support needs. The team works short-term with the aim of diverting service users who aren't eligible under the Care Act using information, advice and guidance. The team works on a strength based model of assessment and will provide short term support in an emergency. The work is fast paced with work needing to be progressed quickly. Main Objectives: Receive initial contacts and referral for adults social care. Screen initial contacts, make preliminary identification of need and match assessment response to this. Provide an effective response to emergency situations. Undertake assessments and arrange services to meet identified needs in line with the Department’s eligibility criteria. i.e. FACS Co-ordinate and arrange various community care services and advise and explain financial implications. Monitor and review community care services. To manage risk as appropriate. Work with other agencies from the Voluntary Sector, PCTs and other health colleagues to provide appropriate short term support. Summary of Job Tasks: To take part in the provision of a duty service. To screen new all referrals; giving appropriate advice, information and assistance when necessary. To liaise with other Social Care staff and with professionals from other agencies. To undertake assessment of service users’ needs for services. To undertake short term work with service users in primary care settings and prevent deterioration of social functioning. To arrange for appropriate services to be provided. To identify when specialist involvement is required. To monitor and review service provision. To keep written and computer records on work undertaken. To work within, and contribute to, the development of Departmental, divisional and team policies and procedures. Essential Job Requirements: NVQ3 or equivalent (or equivalent experience in care services) Substantial relevant employment experience involving provision of social care services Experience of maintaining effective and confidential records Experience of working in multi-cultural communities Must be able to recognise discrimination in its many forms and willing to put the Equality Policies into practice Ability to work creatively and flexibly to formulate appropriate care packages Good oral and written communication skills including the ability to converse fluently, produce good correspondence on a variety of subjects Good interpersonal skills Knowledge of universal services to effectively screen out and signpost customers Ability to negotiate the most cost effective way to meet customers needs Ability to use basic IT programmes e.g. Word, Email, Client Database Ability to prioritise and organise work and work under pressure Ability to use own initiative Commitment to the provision of high quality services and putting the users needs first Commitment to implement the Department’s policies and procedures and to act as a representative of the agency Ability to work outside normal office hours Current full driving license, or the ability to visit people within their own home in accordance with the requirements of the post This job was originally posted as www.totaljobs.com/job/75478621