Self Catering Booking Coordinator

Recruiter
That Recruit
Location
Lichfield
Salary
Negotiable
Posted
10 Aug 2017
Expires
13 Sep 2017
We are currently looking for a Self Catering Booking Coordinator to join our team. Main Duties - Identify client reservation needs & determine appropriate reservation requirements for Cast & Crew at the best rates & location - Process all reservation requests, confirmations, changes, and cancellations received by phone, fax, or email - Make & receive calls using appropriate etiquette - Effectively communicate between the client and service provider from start to finish of the request - Delivering excellent customer service - Communication – maintaining effective communications with team leaders and other team members - Ensuring all sales opportunities are maximised to support Departmental and Company financial results - Other duties commensurate with the position Targets: - Answer calls within three rings - Acknowledge enquiries within five minutes - Provide options/confirmations/cancellations/amendments within two hours Person Specification: - Self starter who demonstrates a “can do” attitude - Excellent organisation skills and ability to manage own time effectively - Strong customer service skills - Good interpersonal and communication skills - A flexible approach to work - Computer literate with good levels of IT skills - Good telephone manner To be considered for this role, please apply today. This job was originally posted as www.totaljobs.com/job/75257970