Lead Planner / Scheduler - Social Housing

2 days left

Networx Solutions
Walsall, West Midlands
Circa £27,500 per annum
14 Sep 2017
27 Sep 2017
Contract Type
Full Time

Lead Planner / Scheduler - Social Housing
Salary: Circa £27,500 per annum
Based: Walsall, West Midlands 
Contract Term: Permanent
Hours per week: 37

whg is one of the West Midlands' leading and most successful providers of high quality homes.  We provide affordable, good quality homes and community-based services to the community.
We are looking for a Lead Planner to join our busy Services and Eco Team.
You will have a key role in our Services and Eco team, reporting directly to the Services and Eco Manager.  Experience of managing a team is required as you will be responsible for a team of Planners and Administrators ensuring that we achieve key performance indicators whilst maintaining great customer service.
This role is a dynamic role that requires an energetic can do approach.  You will be responsible for managing a large number of jobs via a dynamic resource scheduling system. Therefore, we are looking for someone who has recent proven experience in a planning type role, particularly with using a dynamic scheduling system.
You will also have excellent customer service skills with experience of achieving high levels of customer satisfaction whilst building strong relationships with various stakeholders in a busy and demanding environment.
Experience of dealing with members of the public and trades colleagues when declining requests or modifying desired outcomes would be advantageous, as we will be expecting you to ensure that the team delivers excellent customer service and high standards of communication.
The successful candidate will receive a competitive salary and a great benefits package, including up to 27 days annual leave, a colleague health and wellbeing scheme, an option of pension schemes, health cash plan and childcare vouchers.
whg is committed to safer recruitment and to the protection and safeguarding of children, young people and vulnerable adults and will conduct appropriate background checks where necessary.

Early applications are encouraged as we often experience a high volume of interest for posts. We will review applications on a daily basis and once we have received sufficient applications we reserve the right to bring forward the closing date.

Closing Date:            Wednesday 27 September 2017
Interview Date:          Wednesday 11 October 2017